SERVICE
CUSTOMER
SHIPPING METHODS
STUDIO A BY ANISSA DELIVERS DOMESTICALLY AND INTERNATIONALLY VIA USPS. ALL ORDERS ARE PROCESSED WITHIN 3 WORKING DAYS. STUDIO A BY ANISSA WILL NOT BE HELD RESPONSIBLE FOR ANY DELAY IN SHIPMENT CAUSED BY WEATHER CONDITIONS, INTERNATIONAL CUSTOMS ISSUES OR ANY OTHER CIRCUMSTANCES BEYOND THE CONTROL OF STUDIO A BY ANISSA. ONCE ORDERS ARE SENT, A CHANGE OF DELIVERY ADDRESS WILL NO LONGER BE POSSIBLE. PLEASE MAKE SURE TO FILL OUT A CORRECT ADDRESS WHEN CHECKING OUT. PLEASE ALLOW 1 TO 3 WORK WEEKS FOR THE ARRIVAL OF YOUR SHIPMENT WITHIN THE UNITED STATES, AFTER YOUR PURCHASE DATE. PLEASE ALLOW 2 TO 6 WORK WEEKS FOR THE ARRIVAL OF YOUR SHIPMENT FOR OUT OF THE COUNTRY ORDERS, AFTER YOUR PURCHASE DATE. YOU WILL RECEIVE A CONFIRMATION EMAIL ONCE YOUR PACKAGE HAS BEEN SENT.
REFUND & RETURN POLICY
DUE TO THE CUSTOMIZATION OF EACH GARMENT, STUDIO A BY ANISSA DOES NOT ALLOW RETURNS OR REFUNDS. EACH GARMENT IS MADE BY HAND AND IS TAILORED TO EACH PERSONS SPECIFIC NEEDS. LOST OF LOVE, TIME AND ENERGY IS PLACED INTO EACH PIECE OF WEARABLE ART. TO INSURE THE BEST RESULTS POSSIBLE, PLEASE BE SURE TO DOUBLE CHECK ALL ORDER DETAILS INCLUDING, MEASUREMENTS/ SIZING, COLORS, ETC. IF AT ANY POINT THE CONSTRUCTION OR EMBELLISHMENT OF THE GARMENT BECOMES DAMAGED WITHIN 6 MONTHS AFTER DATE OF PURCHASE, A REVAMP SERVICE IS PROVIDED FREE OF CHARGE. AFTER 6 MONTHS YOU MUST PURCHASE A REPAIR PACKAGE.
PAYMENT METHODS
STUDIO A BY ANISSA CURRENTLY ACCEPTS PAYMENTS USING MASTERCARD, VISA, AMERICAN EXPRESS, DISCOVER AND PAYPAL.
CREDIT CARD
WHEN CLIENTS PLACE ORDERS ONLINE, CREDIT DETAILS ARE FORWARDED TO A PROTECTED ONLINE BANKING SYSTEM PROVIDED BY PAYPAL AND STRIPE, WHICH ACCEPTS VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER.
CHARGE OF CREDIT CARD
IF FUNDS ARE SUFFICIENT AND DATA CORRECTLY INSERTED, THE TRANSACTION WILL BE AUTOMATICALLY AUTHORIZED. CUSTOMER WILL THEN RECEIVE AN EMAIL OF THE ORDER CONFIRMATION.
FOR ALL OTHER QUESTIONS PERTAINING TO ORDERS PLEASE EMAIL STUDIOABYANISSA@GMAIL.COM.